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Solution Engineer – Managed Services

ジョブID
483041
公開開始日
31-10月-2025
組織
Foundational Technologies
職種分野
Research & Development
会社
Siemens Technology and Services Private Limited
経験レベル
シニアプロフェッショナル
ジョブタイプ
フルタイム
勤務形態
オフィス/サイトのみ
雇用形態
無期雇用
ロケーション
  • Chennai - Tamil Nadu - インド

Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: Software Engineer (Solution Engineer – Managed Services),

You’ll make an impact by:

·       Being adept in driving resolution of customer issues and bug fixes, acting as customer advocate while adhering to support service standards.

·       Provide work estimates and regular status updates

·       Active monitoring and improvement of the environment to ensure 100% application availability

·       Deploy, configure, and test Smart Grid Application solutions.

·       Be on-call on a weekly rotation basis throughout the year to help enable 24x7 global support.

·       Escalate and log defects for more advanced customer issues to Product and Project Management teams when necessary.

·       Ensure that SLAs of assigned customer reported issues are met within TAT

·       Actively participate in team and departmental meetings by providing feedback on current day-to-day activity and recommendations for improvement.

Use your skills to move the world forward!

·       BE degree in Computer/Electronics/Electrical Engineering or relevant field.

·       3 - 4 years of professional experience.

·       The right individual for this job will be responsible for managing Smart Grid

·       oriented applications. This includes Service Level Management,

·       Device Management, Data Management, Environment Management, application

·       configuration, testing, Q/A, delivery, operational activities. The Solution Engineer role 

·       will contribute to the business validation, performance tuning, Service Level 

·       Monitoring, application Monitoring, Data consistency and integrity, exception

·       handling, Maintenance, Patching and support the Global Managed Services team. 

·       This is a customer facing position that requires a high level of professionalism,

·       working hand in hand with the Project Manager and other Solution Engineers, and

·       the end-user base to deliver a quality solution.

Create a better #TomorrowWithUs!

This role is based in Chennai, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds