Hello Visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future.

Does that sound like you? Then it seems like you’d make a great addition to our vibrant team.

We are looking for competent tech support engineer who will be responsible for directly supporting the customers and 3rd party partners working with Siemens SI. The product for which we are looking for tech. support experts is an IOT platform based on AWS (BuildingX) and associated services.

In your role you are required to directly interact with customers from Global customer base to effectively and proactively handle any support requests.

 You’ll make a difference by:

• Having Strong communication and interpersonal skills.

• Having Customer-focused mindset with empathy and patience.

• Analytical thinking and problem-solving ability.

• Having Ability to work independently and collaboratively.

• Having Eagerness to learn and adapt in a fast-paced environment.

You’ll win us over by:

• Having Degree in Computer Science, Information Technology, or related field (or equivalent experience).

• 2+ years of experience in technical support or customer service, preferably in a cloud environment.

• Mandatory : Familiarity with networking, operating systems (Linux/Windows), and basic scripting (PowerShell, Bash, or Python).

• Mandatory : Proficiency with at least AWS as a cloud platform, if possible also one more of the major cloud platforms (Azure or Google Cloud).

• Familiarity with cloud services such as virtual machines, storage, networking, and identity management.

Good To Have:

• Experience on SQL & IIS is preferred but not mandatory.

• Experience with BMS or Energy systems is also preferred but not mandatory.

• Experience with BIM is preferred but not mandatory.

We’ll support you with:

• Hybrid working Opportunities.

• Diverse and inclusive culture.

• Great variety of learning & development opportunities.

Join us and be yourself!

We value your unique identity and perspective, recognizing that our strength comes from the diverse backgrounds, experiences, and thoughts of our team members. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. We also support you in your personal and professional journey by providing resources to help you thrive. Come bring your authentic self and create a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries.