At Siemens Global Business Services, we are expanding our services and currently looking for a proactive colleague to join our team of Order Management Specialists. 

If you are looking for a job position in which you can use German and English on a daily basis and continue to develop your career in a large company with a diverse portfolio of projects, you came to the right place! 

You will be responsible for:

• Processing and execution of orders (SO/PO) in the system (SAP).
• Phone and e-mail contact with customers.
• Close cooperation with various internal departments.
• Organization of deliveries and material flow within the company in line with relevant regulations.
• Handling warranty and return processes.
• Proactively raising improvement ideas.

What do you need to make real what matters?

• Good written and verbal communication in German and English (basic knowledge of Italian or French is nice to have).
• Experience/background in logistics/customer service is a plus.
• Knowledge of SAP.
• Ability to work in a team.
• Open-mindedness, 'can do' attitude, and a positive approach to performed tasks.
• Professional Communication – Maintaining clarity, respect, and confidence in every interaction. Truly understanding customer concerns and building trust through empathy.
• Proactive Support – Anticipating customer needs, going extra mile, more than expected. Solving issues swiftly, effectively, and with ownership

What Siemens is offering beyond a great career opportunity?

More time to rest

• Up to 33 days of vacation (5 weeks of holiday + up to 8 extra days from the benefits budget).
• The option to take unpaid leave for rest or travel.

Flexibility and home office

• Flexible working hours and the ability to work from home, with a contribution towards home office expenses.

Individual benefits budget

• A personal budget of at least CZK 34,000 to buy selected benefits from categories finance, wellbeing, and health.

My finance

• Contributions towards pension and/or life insurance and/or DIP from your benefits budget.
• Employee stock ownership plan – share in the company's success.

My wellbeing

• Cafeteria system from the benefits budget.
• E-meal vouchers.
• Company nursery in Prague and Ostrava to support working parents.
• Exclusive employee offers and discounts.

My health

• Discounted MultiSport card.
• Access to premium healthcare and crisis support.

Are you ready to join our team? We look forward to receiving your application!

Siemens is an equal opportunity employer. We promote equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. 

We are committed to forming a diverse team that represents various perspectives and skills. Problem solvers and entrepreneurs are welcome. Discover our exciting world at Siemens at www.siemens.com