Who we are

Brightly, a Siemens company, is the global leader in intelligent asset management solutions. Brightly enables organizations to transform the performance of their assets with a sophisticated cloud-based platform that leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. More than 12,000 clients worldwide, of every size, depend on Brightly's complete suite of intuitive software – including CMMS, EAM, Strategic Asset Management, IoT Remote Monitoring, Sustainability, and Community Engagement. Paired with award-winning training, support, and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainability. 

About the job 

Brightly Software continues to grow and is seeking incredible talent. Now we're hiring an exceptional product designer to lead product designs in India.

Based in Noida, India, this role is part of a highly effective, global team of product designers and UX researchers. You will get support from a larger design team and great autonomy to work in the way that you find most productive for yourself and your fellow designers. You will work closely with Product and Engineering to determine the best solutions to meet the needs of our clients and the business, and you will independently lead the mobile design process from start to finish. This role will have a mix of green field design work, creating UIs and experiences for our clients that don't exist today, but also ensuring that we are releasing timely updates to some of our current products to ensure that we are serving the clients we have today, as well as the ones we want tomorrow.

The Product Designer is a key member of the Product team and is expected to untangle complex problems and find simple, elegant solutions. This role brings the voice of the user into the designs for a crucial, high-growth product in our portfolio and will interface with internal stakeholders, product, engineering, and our clients across a variety of industries.

Furthermore, just as important as your background is who you are as a person. Do you have energy for life? Do you love helping people? If so, you're already one of us. We can't wait to talk to you. Brightly is a growing company with tremendous opportunities for a designer to have an outsized impact on its products and how they can help hard-working people in manufacturing, education, healthcare, and government. If you are looking for a place to make a difference, look no further.

What you'll be doing

• The product designer is a key member of the product design team and is responsible for the overall mobile product experience, especially our mobile apps. This role brings the user voice into the designs for a crucial, high-growth product area.
• Create mockups, wireframes, and prototypes to communicate the design with product and engineering teams.
• Initiate usability tests, partnering with UX research or independently with users to validate high-risk designs before development begins, and adjust the designs based on feedback.
• Your role also involves a strategic aspect, as you are responsible for understanding the markets we serve and developing deep insights into the users in these markets.
• Partner with our UX Researcher to conduct studies to understand the user problem behind the product feature and provide solutions that exceed their expectations.
• Collaborate with product managers to understand the requirements and the business value. Provide designs that meet the business goals.
• Collaborate with developers to build delightful experiences that are feasible. Understands the technology behind the products enough to have meaningful conversations with developers about feasibility.
• Solve complex usability problems and provide designs that work for multiple markets and roles. Creates reusable visual and interaction design patterns for multiple products in our portfolio.
• Understand the company's goals and provide designs that meet them and the company's timelines.
• Work in a fast-paced Agile environment supporting one or more products.

Qualifications & Experience

• The successful candidate will possess more than 2 years of experience designing complex enterprise products on a SaaS platform, marketplace, or other software-led product in an agile B2B environment.
• More than 2 years of experience designing Mobile apps and websites, with a proven record of mobile product successes.
• Expert in using design tools like Figma and knows when to use these tools as well, at the right fidelity at the right time, to communicate design ideas to a specific audience best.
• Strong examples of work that demonstrate knowing when to use which parts of the design process needed to move the work forward.
• Experience working with product development and engineering teams.
• Experience conducting interactive design sessions with product and engineering.
• Ability to understand the business goals and provide designs that meet them.
• Bachelor's Degree in HCI, Graphic Design, or other related fields
• Ability and willingness to travel up to 5% of the time
• Willing to work some overlapping hours with US-based employees

What does success look like?

• Understand our clients' Needs: You are deeply empathetic and understand our clients' problems and challenges. You visit our clients and immerse yourself in their work environments. You know how our products help them achieve their goals, and you work to ensure the user needs are met.
• Design for users: You communicate directly and regularly with internal and external stakeholders to fully understand our users' workflows, mindsets, and experiences using our products. You serve as the voice of the user, incorporating user feedback into the designs. You work closely with counterparts in User Experience and Design to deliver a high-quality user experience. You validate your design assumptions by testing the designs with the users.
• You are highly collaborative: You actively listen to feedback from colleagues in Product Design, Product Managers, Client Services, and other management roles. You initiate collaborative design sessions with product and engineering to ensure the design meets the business requirements and is technically feasible.
• Work well with software engineers: You share your designs and the "why" behind them with engineers. You partner with the engineering lead to understand the technical feasibility of the solutions before the final design is created. You lead interactive design sessions with your Engineering counterparts to ensure that short—and long-term design goals are achieved. You provide the long-term design vision for the feature and help break it down into incremental changes that can be worked on independently.

Behavioral Competencies

• Self-confidence: Confident, without an ego, to have both the conviction and willingness to make design decisions as well as the confidence to seek collaborative solutions
• Strong work ethic: Ability to overcome setbacks and enthusiastically persist until ambitious goals are achieved—must be resourceful, creative, and innovative. Works independently and is passionate about the work. Highly imaginative and uses creative thinking to solve user problems.
• Accountability is key. We're looking for a results-oriented team player who can lead by example, take ownership, and champion efforts with enthusiasm and conviction.
• Great attitude: Creative, resourceful, collaborative, adaptable, fun, with a solid sense of humor and the ability to influence others.

The Brightly culture 

Service. Ingenuity. Integrity. Together. These values are core to who we are and help us make the best decisions, manage change, and provide the foundations for our future. These guiding principles help us innovate, flourish, and make a real impact in the businesses and communities we help to thrive. We are committed to the great experiences that nurture our employees and the people we serve while protecting the environments in which we live. 

Together we are Brightly.

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