Product Management Manager

ID da vaga

490340

Publicado desde

07-Jan-2026

Organização

Siemens Healthineers

Área de trabalho

Product Management, Portfolio & Innovation

Empresa

Siemens Healthcare Private Limited

Nível de experiência

Profissional Experiente

Anúncio da vaga

Tempo Integral

Modo de trabalho

Apenas escritório/presencial

Tipo de contrato

Permanente

Localização

Bangalore - Karnataka - Índia

We are seeking an experienced Product Portfolio Manager to lead Customer Service portfolio strategy and execution for our solutions across global markets.

You will own the product lifecycle end-to-end—definition, market entry, growth, and phase-out—while driving pricing/tiering, roadmap, and validation in regulated environments. This role partners closely with Customer Service Experts/Product Managers, R&D, Quality/Regulatory, Service, SHS Business rep etc., and leverages Automation & AI, data and install-base analytics, connectivity, and service platforms to improve customer outcomes and portfolio performance.

Key responsibilities:

• CS Portfolio strategy and lifecycle

○ Own product definition, market entry, growth, and phase-out across regions.

○ Lead roadmap planning grounded in inbound market analysis, competitive intelligence, and sales/take rate insights.

○ Build business cases, scope projects, prioritize requirements, and guide concept-to-release execution to meet revenue, margin, and adoption goals.

• Customer service analytics and install-base insights

○ Translate service and install-base insights into roadmap, pricing/tiering, and upgrade strategies; create executive and customer dashboards.

• Connectivity, platforms, and remote service

○ Define roadmap for secure remote connectivity, diagnostics, patching, and telemetry in compliant environments.

○ Partner with IT/biomed to integrate with hospital ecosystems (Healthcare IT ) and ensure PHI-safe telemetry and auditability.

○ Shape our service tech stack: CRM/SCM, knowledge base, remote service console, customer portals; align with data platform (data lake/warehouse, BI).

• Market/Cross Business and customer Service engagement

○ Lead portfolio engagements, advisory boards, product workshops, and customer use testing;

○ Enable service excellence through digital, AI powered insights and automation, by leveraging Data & AI to boost availability, enable digital services, and improve customers’ experience

• Compliance, quality, and delivery

○ Operate within MDR/NMPA and relevant regulations; support risk analysis, change control ITIL bound, and post market surveillance.

○ Plan and orchestrate validation, rollouts, and global knowledge transfer for markets, and key experts/users.

○ Support sustaining, install-base management, and complaint/CAPA processes.

• Pricing, configuration, and growth

○ Support configuration strategy, price book content, and tiered pricing.; link to service tiers

• People Leadership

Lead and mentor a team of Product Owners, ensuring clarity of roles, priorities, and deliverables.

Drive team development through coaching, feedback, and career growth planning.

Foster a high-performance culture that emphasizes collaboration, accountability, and customer-centricity.

Represent the team in executive forums, ensuring alignment with organizational goals.

Qualifications — must have:

• 15–20+ years total experience across software engineering and product management, ideally in medical imaging & Customer Service and Service analytics areas.

• Bachelor’s or Master’s in Engineering (or related); strong technical fluency with imaging modalities and software/hardware integrations.

• Proven track record in roadmap ownership, costing, product pricing/tiering, and business case development.

• Experience delivering products across multiple countries in regulated environments.

• Demonstrated collaboration with and influence over senior technical leaders (architects, product owners, lead developers).

• Strong analytical, organizational, and presentation skills; able to synthesize data into clear decisions and exec/customer-ready narratives.

• Ownership mindset, proactive working style within global, cross-functional teams.

• Willingness to learn new technologies and operate across the full product lifecycle.

Nice to have:

• Familiarity with EU MDR and/or NMPA medical devices; experience in medical device companies and/or regulatory environments.

• Background in AI, service analytics, remote connectivity, cybersecurity and data platforms (e.g., Snowflake /Databricks, Tableau/Power BI).

• Exposure to predictive maintenance, anomaly detection, or MLOps for regulated devices.

• Experience working in multidisciplinary, multicultural teams across regions.

Key competencies:

• Strategic portfolio thinking and commercial acumen

• Data-driven decision making; comfort with install-base analytics and BI

• Cross-functional leadership without direct authority

• Excellent communication with clinical, technical, and executive stakeholders

• Customer-first mindset;

• Regulatory and quality discipline; risk and change control rigor

Success metrics:

• Portfolio growth and solution adaption and revenue savings/generation

• Uptime/availability, MTTR/MTBF, FTFR, and remote resolution improvements

• SLA adherence and contract attach/renewal rates

• Software/version currency and vulnerability remediation timelines

• Adoption of pricing/tiering and configuration strategies; upgrade pipeline

• On-time, compliant product releases and effective market rollouts

What you’ll work with

• Service platforms & applications , remote service consoles, customer portals

• Data/analytics stacks , BI dashboards, and predictive insights

• Standards: DICOM/HL7/FHIR; governance under MDR, ISO 27001, HIPAA/GDPR

Reporting line

• Reports to: Segment Head of Business

Interfaces with: Marketing, Sales, R&D, Technology, Engineering, Manufacturing, Service, Clinical Applications, Legal, Logistics, Quality, Regulatory

Detalhes da vaga