Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: ServiceNow Architect

You’ll make an impact by:

• ServiceNow Architect will work closely with providers to design a cohesive framework of applications, integrations, data, security, SLAs, workflows, AI Adoption and processes. They will lead the technical design working group, provide technical assistance, and suggest improvements to ensure a secure, robust, and scalable platform.
• Define technical foundation in the ServiceNow Platform and develop solutions that improve business outcomes.
• Be a technical expert across multiple services to guide Service Owners, partners, and internal team members to provide successful customer solutions.
• Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices.
• Define and Own platform governance frameworks to improve standard (Out-of-box) solution adoption.
• Compose technical solutions based on service owner requirements and translate them into functional specifications.
• Review requirements for detailed estimation and maintain compliance with ServiceNow license data.
• Mentor and provide technical guidance to the provider team.
• Conduct provider meetings and review governance reports.
• Orchestrate service owner requirements and solutions, managing risks and challenges optimally.

You’re excited to build on your existing expertise, including:

• At least 7 years of overall experience with a good background as a Technical Lead/Architect.
• Active ServiceNow Certified Technical Architect (CTA).
• Active Certified Master Architect (CMA).
• Deep knowledge of ServiceNow solutions, including the ITSM, ITOM and CSDM products.
• Experience in ITIL Process Definition, Integration Solutions, and Architecture level configurations.
• Leadership in ServiceNow implementation projects and full lifecycle management.
• Expertise in ServiceNow custom application design, development, and deployment.
• Knowledge of ServiceNow modules (HRSD) and ITIL V3 foundation certification.
• Experience in architecting enterprise environments with multiple integration points.
• Strong analytical skills and effective collaboration with customers.
• Sophisticated knowledge of CSDM & CMDB, Integration Hub, and Flow Designer.
• Experience on Employee Center design and widget usage.
• Proven expertise in designing and implementing sophisticated ServiceNow solutions.
• Solid understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Exceptional problem-solving, communication, and leadership skills.
• Strong business-facing and consulting abilities.

Create a better #TomorrowWithUs!

This role is based in Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds