Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We are looking for: ServiceNow Project Manager

You’ll make an impact by:

• Leading end‑to‑end delivery of ServiceNow initiatives (initiation to closure) across ITSM, CMDB/CSDM, Service Catalog, Integrations, ITOM, ITBM, CSM, and custom apps.
• Owning scope, schedule, budget, and quality. Handling landmarks, dependencies, risks, and issues with timely customer concerns.
• Running governance and reporting. Presenting RAID, financials, KPIs, and status to senior leaders and steering committees.
• Ensuring compliance with SIAM governance, security, risk, audit/ITGC, and enterprise release processes.
• Coordinating with P&O, Procurement, Security, Architecture, Platform Owners, and Service/Product Owners to unblock decisions.
• Driving Agile/Hybrid delivery. Facilitating Sprint Planning, Dailies, Reviews, Retros, Backlog Refinement, and release planning.
• Making sure clear Definition of Ready (DoR) and Definition of Done (DoD) and ensuring robust UAT and business sign‑off.
• Aligning solutions to ServiceNow out‑of‑the‑box (OOTB), platform strategy, and the long‑term roadmap.
• Improving the platform through automation, standardisation, and reuse. Uplifting CMDB/CSDM, reporting, service design, and analytics maturity.
• Handling internal and partner/vendor teams. Optimising capacity, forecasting costs, and tracking spend to plan.
• Gathering lessons learned and driving continuous improvement across delivery and operations.

You’re excited to build on your existing expertise, including:

• 5–10+ years of IT Project Management, with 3+ years in ServiceNow delivery (implementations or large enhancements).
• Solid understanding of ITSM, CMDB/CSDM, Service Catalog, Integrations; exposure to ITOM, ITBM, Agile Development, CSM, and large/global ServiceNow environments (e.g., myIT).
• Delivering in sophisticated, global, multi‑vendor (SIAM) landscapes and leading distributed engineering teams.
• Hands‑on risk, issue, and dependency management and executive‑level reporting using data‑driven dashboards/KPIs.
• Working with audit, compliance, and ITGC controls; partnering closely with Security and Architecture.
• Budgeting, forecasting, cost control, and resource/capacity planning.
• Applying Agile, SAFe, and Hybrid methods; orchestrating UAT and release/cutover.
• A solid grasp of non‑functional needs: availability, resilience, security, scalability, and operability.
• Preferred certifications: PMP/PRINCE2/Agile PM, SAFe, ServiceNow CSA/Implementation, ITIL 4 (MP preferred), and SIAM Foundation/Professional.

Create a better #TomorrowWithUs!

This role is based in Pune, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds