- Chengdu - Província de Sichuan - China
远程销售客户经理 成都
加入西门子,共创明日世界!
西门子数字化工业集团 (Digital Industries, DI) 是工业自动化和数字化领域的创新者。我们通过数字化企业解决方案,将现实世界和数字世界无缝连接,并借助全面的“数字孪生”实现持续的循环优化。同时,我们利用无限数据,赋能无限契机,助力快速确信的决策,为工业企业转型和可持续发展注入加速度
我们期待远程销售人才可以推动业务成功。
你将在这些领域发挥影响:
1. 客户规划
- 制定短中期目标,推动所辖区域及相关原始设备制造商(OEM)和最终用户的新客户获取与存量客户拓展。目标须与整体区域战略对齐,兼顾短期营收实现与中期增长机会。
- 根据客户战略价值进行分级,针对不同客群制定差异化运营模式(高触达 vs.数字化主导策略)。
- 为所辖区域内每位客户制定专属策略与执行方案,匹配客户采购决策全链路,助力短中期业务目标达成。
- 对潜在客户与存量客户进行优先级排序,根据其战术与战略价值合理配置资源投入。
- 选定适配的市场落地渠道、营销活动及市场策略,保障客户规划目标落地达成。
- 统筹规划各类客户互动,维护客户关系、提升客户参与度,确保业务动作与销售目标对齐。通过电话、企业微信、Teams等线上交流工具与客户保持良好互动和沟通,了解客户需求,完成销售工作,并与客户建立长期的合作关系。
- 定期开展复盘,跟踪业务进展并动态调整策略。
- 运用市场情报、客户关系管理(CRM)洞察及业务绩效数据,对照既定目标评估业务成效;发掘新兴机会、研判市场趋势,并据此调整战术执行。
- 汇报并研讨业务分析结论,确保工作方向与管理层重点对齐。
- 全面负责商机管道管理,覆盖从商机创建到签单闭环的全流程各阶段。运用现有分析工具评估商机管道的规模、结构与健康度,明确后续行动计划。
- 在所辖客户范围内落地市场主导的营销活动,依托现有物料与资源,提升客户活跃度,扩充商机管道。
- 主动与所辖新客户建立业务联系,深入挖掘客户业务痛点与实际需求,梳理客户内部决策影响图谱,积极开拓新客户商机。
- 评估客户需求,匹配最优解决方案;测算预期投资回报率及潜在价值提升指标与目标,确定最佳市场进入渠道与沟通话术,推进商机转化。
- 分析客户财务状况,开展商机风险评估;结合潜在收益,与经理共同确认销售资源投入。
- 对接客户决策层及核心利益相关方,输出业务洞察,阐明客户业务变革需求,推动商机在客户端的进展。
- 精准识别并联动各方利益相关者,促成共识达成,对齐业务目标。
- 组建配套支持团队,协调销售专员、技术销售等角色,为推进项目签约提供专业能力支撑。
- 将通用价值表述转化为针对具体商机的价值主张,响应客户现有及潜在需求,展现可量化的业务效益;能够通过直接沟通、线上数字化沟通及现场演示等多种形式进行传递。
- 选用适配的定价模式,执行已审批的折扣及商务条款,确保报价竞争力与商机实际情况相匹配。
- 必要时申请额外价格支持或特殊商务条款,促成商机落地,达成战略目标。
- 在客户内部搭建广泛且具备影响力的人脉网络,培育内部支持者,挖掘增购与交叉销售商机。
- 持续跟踪评估在途商机的各类风险,包括客户需求变动、市场环境变化、竞争态势等;保持信息同步,及时应对可能影响商机成败的各类问题。
- 高效主导商务谈判,推进项目签约闭环。
- 统筹协调内部团队与销售资源,动态整合专业能力与工作力量,聚焦战略重点,确保为客户持续输出价值,实现高效客户对接。
- 负责输出精准的销售预测及业务规划信息。
- 在相关客户关系管理(CRM)系统中维护完整准确的客户档案、业务活动记录以及商机管道报表。
- 参与赢单/丢单复盘,总结经验教训,落地改进建议。
- 基于各类报表提炼业务洞察,供销售管理层参考及销售会议使用。
- 持续更新销售技能、专业领域知识以及行业业务知识。
你需要具备的品质:
- 工业自动化、机械、电气与电子(E&E)、信息技术(IT)等相关专业的学士及以上学位。
- 具有3至5年低压、自动化、数字化等应用领域的实际销售工作经验,或有重点客户管理经验者。
- 熟悉西门子全集成自动化(TIA)产品和流程。在1-2个行业领域(如生产制造)具备一定的行业背景和知识。
- 能够运用有效且互相尊重的沟通方式与目标群体互动,运用谈判技巧达成令人满意的协议,并能够根据目标客户的信息,完成其需求。
- 具有数字化销售(digital sales)、内部销售(inside sales)经验优先考虑。
- 能习惯远程工作,通过线上工具和资源高效的拓展开发和维护客户资源。
- 培养成长型思维模式,自我激励不断进取,在面对挑战时勇于承担。
- 具备基本的英语阅读、写作和口语能力。
你将得到这些收获:
- 丰厚的福利待遇,长期关怀的企业年金计划、灵活配置的商业保险、共同成长的员工股票计划等
- 系统化的职业发展平台,多方面的课程资源与发展工具,从自身优势出发,个性化定制你的成长路径
- 灵活的工作模式,使你保持韧性、与时俱进
- 多元包容的企业氛围,和欣赏的人做喜欢的工作
- 带薪享超长15天+年假,还有圣诞假等额外福利
- 多种志愿者和社群活动,为你拓展职业网络,提供跨业务领域的交流机会,找到志同道合的伙伴
加入西门子,一起共创明日世界!
西门子明确承诺企业的商业活动应着眼于未来,可持续发展是西门子业务不可或缺的组成部分。自2019年以来,我们已将自身运营中产生的碳排放量减少约46%,并设定2030年的二氧化碳减排目标为相比2019年减少90%。在中国,西门子入选了 “2022福布斯中国可持续发展工业企业TOP50” 。
我们由不同背景、国籍、专业知识和思维方式的伙伴组成。在这里,你会获得信任和自由,尽情地发挥所长。在这里,你会找到同伴、导师和行业大咖,与你共同创造和成长。如果你拥有好奇心、突破力、创造力,寻找一个平等的发展机会并充分释放自己的潜能,加入我们,做你自己,和我们共创明日世界!探索更多发展可能。
----English Version----
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.
For our [BU name] team, we are looking for a [position] to help us drive [business] within Siemens and beyond. We are a highly motivated team and are excited to get to know you.
You'll make an impact by
- Account Planning
- Define short and mid-term goals for driving new customer acquisition and expanding existing accounts, with focus on OEM and End users, within the assigned sales channel and relevant accounts. These goals aim to align with the overall sales channel and regional strategy, ensuring both short-term revenue generation and mid-term growth opportunities.
- Classify accounts into tiers based on their strategic importance and define engagement models per segment (high-touch vs. digital-led strategies).
- Develop individual account strategies and plans for each account (within sales channel), aligning with the customer's buyer journey to reach short- and mid-term goals.
- Prioritize prospects and accounts to ensure resources are allocated in proportion to their tactical or strategic importance.
- Identify the necessary go-to-market channels, campaigns, and market strategies to fulfill account plan objectives.
- Schedule and plan customer interactions to foster relationships, drive customer engagement, and ensure alignment with sales objectives. Maintain good interaction and communication with customers through online communication tools such as phone calls, WeChat, Teams, etc. Understand customers’ needs, complete sales tasks, and establish long-term cooperative relationships with customers.
- Conduct periodical reviews to track progress and realign strategies.
- Utilize market intelligence, CRM insights, and performance data to measure success against defined goals. Identify emerging opportunities, market trends, and adjust tactical execution accordingly.
- Present and discuss findings ensuring alignment with leadership priorities.
- Prospecting and Discovery
- Take full ownership of the opportunity pipeline, managing each stage from creation to closure. Leverage available analytics to assess pipeline size, composition, and health, ensuring a clear understanding of required actions.
- Execute marketing-led campaigns within the assigned customers, leveraging available assets and resources to drive engagement and pipeline growth.
- Proactively establish relationships with assigned new customers to understand their challenges and needs, creating an influence map, thereby actively driving new customer opportunities.
- Evaluate customers’ requirements, identifying the best potential solution fit; the proposed ROI and potential value improvement metrics and targets, determining the most appropriate go to market channel and message to pursue the opportunity with.
- Analyze the customer’s financial status, perform an opportunity risk assessment, and agree with the Sales Manager on the necessary sales investment based on potential revenue.
- Opportunity Management
- Drive opportunities forward within accounts by engaging decision-makers and key stakeholders, providing business insights that highlight the need for change.
- Build consensus and align goals through effective stakeholder identification and engagement.
- Define the necessary team, including Sales Specialists and Technical Sales roles, to provide expertise and support in advancing the deal.
- Translate value statements into opportunity specific value propositions, addressing current and emerging customer needs and demonstrating measurable impact on customers’ business performance and be able to communicate using direct communications, digital communications and in person presentations.
- Identify and apply the appropriate pricing model, including any agreed-upon discounts or terms, to ensure competitiveness and alignment with the opportunity.
- Seek additional pricing support or special terms, as necessary, to secure the opportunity and meet strategic goals.
- Builds a broad influential network and community of advocates inside the account to drive upsell/cross-sell opportunities.
- Continuously monitor and evaluate risks associated with active sales opportunities, including changes in customer needs, market conditions, and competitive activity. Ensure ongoing alignment and readiness to address any issues that could impact the success of the opportunity.
- Manage negotiations and deal closings effectively.
- Team Orchestration
- Orchestrate internal teams and sales resources to align expertise and efforts dynamically, focusing on strategic priorities to ensure consistent delivery of value to customers and effective account engagement.
- Sales Administration, Analytics and Reporting
- Accountable for providing accurate forecasts and planning information.
- Maintain accurate and complete customer records, activities, and pipeline reports within applicable CRM tools.
- Participate in Win/Loss reviews to identify lessons learned and adopt recommendations.
- Compile relevant insights from reports for Sales Management and Sales Meetings.
- Keeps sales skills, domain know-how, and industry/branch know-how up to date.
Your defining qualities
- Bachelor's or above degree holder in Industrial Automation, Mechanical, Electrical & Electronics (E&E), Information Technology (IT), and related majors.
- 3 to 5 years of practical sales working experience in low voltage, automation, digital, certain branch applications, or key account management experience preferred.
- Familiar with Siemens Totally Integrated Automation (TIA) products and processes. General knowledge in 1 to 2 industry verticals (e.g., manufacturing).
- Able to interact with target groups using effective and respectful communication methods, apply negotiation techniques to reach satisfactory agreements, and capable of preparing and presenting information according to target group needs.
- Experience in digital sales (digital sales, inside sales) is a plus.
- Accustomed to remote work, efficiently expanding, developing, and maintaining customer resources through online tools and resources.
- Cultivates a growth mindset, is self-motivated to go the extra mile, and is resilient when facing challenges.
- Possesses basic English reading, writing, and speaking skills.
You'll benefit from
- Diverse and inclusive culture, doing the work you like with people who appreciate it.
- Systematic career development platform, various training courses, and online learning resources for you to help you tailor your growth path based on your strengths.
- 15 days+ annual leaves, with additional benefits such as Christmas leave.
- Generous benefits package, long-term care corporate annuity plan, flexible allocation of commercial insurance, employee stock sharing matching plan for mutual growth, etc.
Create a better #TomorrowWithUs!
At Siemens, we are human enthusiasts with a diverse set of backgrounds, skills, interests, and needs, united in a unique mission to create a better tomorrow. We believe in a culture of diversity and inclusion, reflecting a society with various backgrounds, nationalities, expertise, and mindsets. Here, you'll find trust and freedom to excel. Here, you'll find peers, mentors, and savvy people, for co-creating and growing. If you have curiosity, breakthroughs, and creativity, looking for an equal opportunity to grow and unleash your full potential, join us, bring your authentic self, and create a better tomorrow with us. Explore more here.