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IED Expert

Job ID
481538
Posted since
14-Oct-2025
Organization
Smart Infrastructure
Field of work
Customer Services
Company
Siemens K.K.
Experience level
Experienced Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Osaka - Osaka - Japan
  • Tokyo - Tokyo - Japan

Siemens helps in driving your career passion, as we create innovative technologies that transform the everyday for everyone. Siemens is a technology company that responds to the needs of people and communities, leads the digital transformation, drives societal and economic development, overcome sustainability challenges and protects our planet.

Your role:

  • Acts as the SME (Subject Matter Expert) in the IED field
  • Explains the different portfolio elements and supports customer in identifying best product for their application
  • Evaluates different products with respect to technological and commercial aspects.
  • Specifies and integrates standard products, components and systems according to the required functionality of the solution and coordinates their interfaces and interaction.
  • Verifies and validates the concepts and specifications versus the requirements and standards.
  • Provides feedback and lessons learned to the Engineering Organization and R&D department.
  • Prepares, reviews and books customer orders / revisions to orders.
  • Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and Siemens' sales or project management organization.
  • Initiates sales orders / purchase orders to vendors according to customers' requirements.
  • Ensures timely shipment / billing of equipment.
  • Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
  • Evaluates and monitors profitability for sales orders in backlog.
  • May determine discount rates applied at time of sale.
  • May resolve issues related to transaction quality.
  • Guides the customer sales support process related to factory tours, product demonstrations or presentations, new product trainings, trade shows, field sales support and pricing.

Qualifications & Skills:

  • Holds outstanding technical/business knowledge that is unique to the company and academic world, and understands markets how customer industries evolve.
  • Drives and influences overall innovation in anticipation of customer needs as reflected in the strategic roadmap, and significantly impacts business results.
  • Takes responsibility for their strategic key area, e.g.: including disruptive technologies and new business areas
  • Trains and coaches others in the whole organization in their field of expertise