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Head of Services Europe (m/f/d)

Job ID
483687
Posted since
04-Nov-2025
Organization
Smart Infrastructure
Field of work
Customer Services
Company
Siemens AG
Experience level
Experienced Professional
Job type
Full-time
Work mode
Remote only
Employment type
Permanent
Location(s)
  • Manchester - Manchester - United Kingdom
Head of Services Europe

Location: Europe
Organization: Siemens Grid Software
Reports to: Zone Leadership Europe
Start Date: January 2026

About the Role

We are seeking a dynamic and visionary Head of Services Europe to lead our co-located teams of PTI consultants, metering and operational professional services, managed services, and value-added services across Europe. This is a pivotal leadership role within our newly structured Europe Zone, designed to accelerate execution, standardize delivery, and drive profitable growth in lifecycle services.
As Head of Services Europe, you will be responsible for:
• Flawless Service Delivery: Ensuring consistent, high-quality execution across all service engagements.
• Utilization & Efficiency: Driving optimal resource deployment and productivity across territories.
• Skill Development: Building a future-ready workforce through targeted upskilling and capability development.
• Sales & Pre-Sales Integration: Collaborating closely with Sales and Pre-Sales to embed services into account strategies and support lifecycle value creation.
• Standardization & Governance: Implementing unified processes and tools across service teams to enable scalable, repeatable delivery.
• Value-Added Services: Expanding and enhancing offerings that deliver measurable business impact, such as advanced analytics, digital enablement, and strategic advisory services.

Key Responsibilities

• Lead and develop a geographically distributed team of service professionals and consultants.
• Own the service P&L across Europe, ensuring delivery excellence and customer satisfaction.
• Align service offerings with strategic account plans and software license growth targets.
• Foster strong collaboration with Sales, Pre-Sales, Projects, and central functions.
• Champion standardization, recurring revenue (ARR), and lifecycle services as growth levers.
• Represent Services in planning discussions, workshops, and leadership forums.
What We’re Looking For
• Proven leadership experience in services delivery across multiple European markets.
• Strong understanding of PTI consulting, professional services, managed services, and value-added services.
• Track record of driving operational excellence and team development.
• Strategic mindset with ability to connect services to broader business goals.
• Excellent stakeholder management and cross-functional collaboration skills.
• Fluency in English; additional European languages are a plus.

Why Join Us?

This is a unique opportunity to shape the future of services in Europe as part of a bold reorganization aimed at unlocking scale, speed, and profitability. You’ll be joining a passionate team committed to delivering impact through innovation, customer success, and energy transition.