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Customer Service Finance Operation

Job ID
486309
Posted since
27-Nov-2025
Organization
Siemens Healthineers
Field of work
Customer Services
Company
Siemens Healthcare Limited
Experience level
Experienced Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Bangkok - Krung Thep Maha Nakhon - Thailand
Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. 
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? 
Then come and join our Thailand team as a Customer Service Finance Operation to seek an experienced, dynamic and energetic finance professional. 

Your tasks and responsibilities:

• You will review Commercial Terms & Conditions of Contracts & Adhoc offers sent out to customers.
• You will create/amend service contracts in system (SAP) to ensure revenue and billing schedule are reflected correctly.
• You will maintain contract characteristics (SLA) as per agreement with the customer to support operational visibility.
• You will monitor Billing Process to ensure that Invoices are raised in a timely & accurate manner upon service completion to manage unbilled costs and unbilled revenue.
• You will monitor monthly cost developments to actively drive the achievement of profitability targets and provide feedback to CS Business Support Team to better shape our commercial offers in line with cost development.
• You will communicate with customers and other internal stakeholders to resolve contract or payment related disputes in a timely manner to enable timely cash collection.
• You will maintain clean books and records in accordance IFRS and Local Accounting Guidelines.
• You will liaise with Auditors during Statutory Audits.
• You will be continuous development to adapt to financial accounting changes and develop the necessary skills needed in the age of digitalization Continuous Efforts to reduce costs and improve productivity.
To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-th

Your qualifications and experience:
• You have a minimum of 5 years’ experience in a similar Finance Operational role with exposure to internal Management and Customers in negotiation settings.
• You are confident in supporting change management activities and continuous improvement projects.
• You have experience in the field of maintenance services within the Healthcare industry, particularly Medical Technology or Digital Health Solutions preferable but not essential.
• You will be working technical accounting (IFRS) knowledge to interpret and apply guidance in the context of the business scenarios.
• You have knowledge of Contract T&C to aid in the review of proposals and agreements in order to identify risks and propose alternative language to mitigate these risks to the business with support from Legal counsel.
Your attributes and skills:
• You have Strong communication skills in English and Thai, both verbal and written.
• You have good problem solving and analytical skills with the ability to understand complex situations quickly and explain to others.
• You can explain financial concepts to non-financial managers.
• You are a self-starter with the ability to work independently and proactively

Our global team: 

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
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To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.