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Service Operations Engineer

Job ID
490239
Posted since
06-Jan-2026
Organization
Smart Infrastructure
Field of work
Customer Services
Company
Siemens Limited
Experience level
Experienced Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Thane - Maharashtra - India
We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!

Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. 

Key Responsibilities :
1.Install, configure, and test integrated building management systems, including hardware, software, and networking
components.
2.Collaborate with internal teams and clients to gather system requirements & develop technical designs.
3.Conduct system diagnostics, identify technical issues, and implement effective solutions to ensure optimal system
performance.
4.Perform preventive maintenance and routine system checks to proactively identify and resolve potential problems.
5.Provide technical support to end-users, troubleshooting system malfunctions, and resolving issues in a timely manner
6.Conduct system upgrades, software patches, and firmware updates to ensure systems are up to date and secure.
7.Train clients and end-users on the proper use of IBMS systems, including providing documentation and conducting
workshops.
8.Maintain accurate records of system configurations, maintenance activities, and customer interactions.
9.Stay updated with the latest trends and advancements in IBMS technologies and industry standards.

Qualification :
Bachelor's degree in Electrical Engineering, Computer Science, or a related field.
Proven experience in the installation, configuration, and maintenance of integrated building management systems, preferably in a commercial setting.
Strong knowledge of building automation systems, HVAC controls, lighting controls, access control systems, and energy management.
Proficiency in programming languages such as C++, Python, or Java.
Familiarity with networking protocols, including TCP/IP, BACnet, Modbus, and LonWorks.
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation.
Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Strong communication skills to interact effectively with clients, project teams, and internal stakeholders.
Attention to detail and the ability to work independently or as part of a team.

This role is based in Kalwa, where you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

Make your mark in our exciting world of Siemens

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.

Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers