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Warehouse Group Lead - Customer Services

Job ID
490838
Posted since
21-Jan-2026
Organization
Mobility
Field of work
Manufacturing
Company
Siemens Mobility, Inc
Experience level
not defined
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Lexington - - United States of America

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

Position Overview:

As a Customer Service (CS) Warehouse Group Lead, you will support and lead a wide range of activities in a dynamic, high-energy warehouse environment. Your primary responsibility will be to ensure timely and accurate delivery of materials to production departments, enabling the servicing of the world’s best rail vehicles. This role focuses on key warehouse functions such as receiving, put-away, picking, kitting, and material delivery to the CS Service Shop. Additionally, you will interact with the MRP system to accurately track material movements and ensure inventory integrity.

What your day-to-day will look like:

  • Provides work assignments and work instructions to employees throughout each workday.
  • Assists and trains employees in new job assignments.
  • Coordinates work schedules with other Group Leaders and/or Supervisors and maintains work status.
  • Performs quality checks on work being performed.
  • Monitors employees' safety, quality, methods, and output.
  • Keeps supervision informed of work plans, status, and employee performance.
  • Prepares and/or reviews employee time sheets and other labor input documents.
  • Assists the supervisor in conducting regular safety meetings.

To thrive in this role, you have:

  • High school education or GED
  • 2 years previous experience in a warehouse or manufacturing environment
  • Basic English skills - ability to read and understand written instructions and effectively communicate verbally.
  • Ability to Lead and train Associates.

We would be impressed if you have:

  • Previous warehouse leadership experience in a manufacturing environment.
  • Previous Powered Industrial Vehicle certification

Additional Information:

  • Upon offer of employment, candidates will be subject to a background check and drug screen.
  • Training and certification for use of powered industrial vehicles will be provided.
  • The physical demands described here are representative of those necessary to successfully perform the essential job duties:
    • Frequently walk, reach with hands and arms, stoop, kneel, or crouch.
    • Frequently required to work on elevated platforms.
    • Frequently lift and move no more than 40 pounds.
    • Talk and hear.
    • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Why you'll love working for Siemens!

  • 11 paid holidays, 18 days of PTO
  • 401K - 6% company match
  • Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
  • Solve the world's most significant problems – Be part of exciting and innovative projects.
  • Engaging, challenging, and fast evolving, pioneering technological environment.
  • Competitive total rewards package.
  • Opportunities to contribute your innovative ideas and get paid for them! Please take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning.
  • Employee perks and discounts in addition to our 401k match and generous Paid Time Off

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html. The base rate range for this position in Lexington, NC is $25.85/hr - $27.43/hr. The salary may be higher or lower depending on the budget and the candidate's experience, knowledge, skills, and qualifications.



You’ll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $25.85/hr - $27.43/hr per hour. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. 


EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. 


Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form
If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.


Pay Transparency
Siemens follows Pay Transparency laws. 


California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.


Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.