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Order Management Specialist

Job ID
491293
Posted since
13-Jan-2026
Organization
Digital Industries
Field of work
SCM-Procurement / Supply Chain Logistics
Company
Siemens Ltd.
Experience level
Experienced Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Ho Chi Minh City - - Vietnam

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

You’ll create impact by:

  • Advises on customer inquiries and creates offers for the customer (preliminary technical clarification, commercial clarification incl. creditworthiness, export control checks, determination of delivery dates, reservation of inventory and if applicable manufacturing capacities, information regarding offer validity) to create the prerequisites for closing a contract.
  • Overviews customer orders in the ERP system and determines the delivery dates (technical clarification, commercial clarification incl. creditworthiness, export control checks, checking of delivery dates and confirmation, order confirmation to the customer) to fulfill the customer order at the requested date.
  • Controls order related compliance of the delivery dates and quantities to initiate proactive measures for optimizing delivery reliability in good time and to be always capable to provide [order] information.
  • Controls delivery dates and timely initiates deliveries or if necessary handles backorders with automatic delivery collection to ensure delivery reliability to the customer.
  • Arranges a quickest possible invoicing to the customer, performing the related post calculation, controlling order cost receipt and utilizing the possibilities of additional charges to optimize the value flow and show a correct margin.
  • Plans the design of logistics and transport concepts with the customer in cooperation with logistics process planning, packaging planning and transport handling to safeguard the delivery process and minimize process costs.
  • Cooperates with all others involved and with interface partners and passing on all relevant information to keep themselves and others informed and create an optimum logistics chain.
  • Support Finance team to accomplish financial analysis, planning and controlling activities, and all related business administration activities. 
  • Supports accountable Unit or BA Management, provides advice and proposes measures regarding Delivery Control Management.
  • Contribute to the digitalization of Order to Cash/Delivery Control Management  process.
Your defining qualities:
  • Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
  • Minimum 1–3 years of experience in order management, customer service, or supply chain operations.
  • Strong understanding of order-to-cash (O2C) processes, including order entry, fulfillment, invoicing, and delivery coordination.
  • Proficiency in ERP systems (e.g., SAP, Oracle) and strong skills in MS Excel for data analysis and reporting.
  • Excellent communication and coordination skills with the ability to work cross-functionally with sales, logistics, and planning teams.
In return, we offer you:
  • Attractive compensation and benefits
  • Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion
  • Endless possibilities and opportunities for progression and learning
  • Hybrid working arrangement
Recruitment Process:
  • CV Screening   
  • A session with our recruiter to understand your motivation & your past experiences   
  • 1-3 Business Interviews
  • Offer Stage 
  • Medical test
Transform The Everyday with Us!
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better everyday with us.

Public Notice: Recruitment Fraud

We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.