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Engagement Manager

Job ID
493422
Posted since
02-Feb-2026
Organization
Digital Industries
Field of work
Research & Development
Company
Siemens Industry Software (India) Private Limited
Experience level
Mid-level Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Fixed Term
Any Siemens location in
  • Karnataka - India
  • Maharashtra - India
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
As part of the Services team, we own the definition of the Services account strategy and facilitate the successful generation of revenue toward financial goals established through the Services delivery business across the account portfolio. We build strong business relationships with the Siemens account team, Siemens delivery teams, and customer collaborators, ensuring alignment with SPL Country and Zone objectives. We also contribute to and support business planning activities to achieve the overall goals of Services.
We develop financially quantified Services proposals of moderate complexity for customers, ensuring these proposals align with their business needs. We work to expand and grow Services revenue in accordance with SPL Country level objectives, and provide direction in Services coverage and capacity planning to ensure alignment between Services delivery teams and customers, particularly where medium sized teams are required.
We operate under self management on Services opportunities of medium to high complexity and provide guidance and mentoring across Vertical and Country boundaries to Engagement Architects.
Account Planning and Support
Lead the definition of the Professional Services components within the overall Account Strategy, ensuring alignment with strategic objectives.
Provide input into Siemens product roadmaps when needed to effectively support the account portfolio.
Develop and present industry relevant content at regional groups and conferences, ensuring the messaging aligns with the needs and direction of the account portfolio.
Actively build and maintain relationships with internal and external collaborators who are critical to the success of each account.
Engagement Definition
• Contribute to the value planning activities with the Sales Account Manager, Portfolio Development and PreSales Business Development team
• Use commercial and discernment to own the robust review and handover of the desired solution ensuring that the defined project scope can be delivered within time, budget and quality goals
• Identify and engage with other Siemens team members as needed to support opportunity growth
• Resolve and acquire concurrence for the customer specific Service engagement model and translate into the Statement of Work, adhering to global standards and legal requirements
• Regularly connect with various levels of the Siemens and customer teams including executive level messages
• Develop the project scope definition using the Services Delivery Framework and tools
• Thoroughly define the project estimate using the Services Delivery Framework based estimating process
• Identify and convey the initial project risks including their assumptions, mitigations, and dependencies for projects of moderate complexity
• Maximise the resource options and costing model for the project/program (e.g. GDC, Partners, Contractors) in order to achieve efficiency for the customer and commercial viability for Siemens.
• Prepare and review the detailed Statement of Work documentation and obtain Siemens’ and the customers acceptance
• Recognize the need for engagement with the Siemens legal, commercial and leadership teams to resolve customer engagement terms
• Own the Services negotiation activities with the customer and clearly establish the conditions for project change
Delivery Support
• Bridge the Gap between Sales and Professional Services delivery to meet and handle client expectations
• Work with Services Management to request and assign appropriately skilled and expert resources to fill key Siemens project positions for Project Management and, if required, Lead Architect for medium engagements, and ensure project onboarding is effectively achieved.
• Support the Project Manager to engage and contract any required offshore/nearshore/partner/systems integrator/contractor resources
• Participate as a committee member on customer committees for each active project and contribute to periodic account reviews such as Technical Review Boards (TRBs) and Management Review Boards (MRBs)
• Participate in project status review meetings
• Support the issue escalation process and ensure resolution progress for both project and commercial issues
• Ensure that customer product needs are communicated to Product Management team within the Product Development processes
Learning, Mentoring and Leadership
Ensure usage of the Siemens framework across account portfolio, ensuring the usage of required templates and tools to drive standardization
Obtain and share Industry, Business Segment and Portfolio knowledge and standard methodologies
Develop standard methodology tools and lessons learned to share with Zone level Engagement Management peers and register in the Services Delivery Framework sharing system
Provide input into performance reviews for key project contributors
Contribute feedback to the standard practices and tools teams to ensure continuous improvement
Services Business Planning and Management
• Achieve assigned Services revenue and bookings targets from existing and new customer accounts
• Ensure that project proposals meet the Siemens financial objectives
• Develop an annual plan providing revenue, costs and headcount predictions, contributing these to the Services Annual Operating Planning and Strategy processes.
• Maintain a rolling monthly and quarterly pursuit forecast/pipeline of future revenue and bookings, updating relevant systems accordingly.
• Supervise and report costs against the Engagement Management annual budget
• Develop a rolling forecast of abilities needs for existing and pipeline projects
• Provide peer proposal reviews and feedback
A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.
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