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Substation Control Engineer for Customer Service

Job ID
496873
Posted since
02-Mar-2026
Organization
Smart Infrastructure
Field of work
Customer Services
Company
Siemens A/S
Experience level
Early Professional
Job type
Full-time
Work mode
Office/Site only
Employment type
Permanent
Location(s)
  • Ballerup - - Denmark
Substation Control Engineer for Customer Service Organization  

Are you ready to drive the development and implementation of cutting-edge Substation Control Systems (SCS) in Siemens' future infrastructure projects? 

Your Role: 
As a Substation Control Engineer, you will be part of the customer service organization that ensures a stable operation of all customers’ systems.  You will be responsible for the service level agreements especially for offshore and onshore wind customers to support operational time availability.  You must be adept at understanding complex technical problems and translating them into simple, reliable, and elegant solutions to ensure high availability and robust security. 

Responsibilities: 
• Call-Out Services: Diagnose tickets received from customers and provide proper solutions to correct cases 
• Planned Remote Maintenance Activities: Coordinate, prepare and submit maintenance reports by remotely connecting to existing systems 
• Planned Onsite Activities: Handle preventative maintenance activities or support service engineers during onsite system checks 
• System Modifications and Upgrades: Communicate and coordinate with customers on technical solutions for system upgrade needs. 
• Design, Implementation, and Documentation: Preparation of design documents, implementation new systems, managing FATs and SATs together with customers for new service projects 
• System Requirements Translation: Convert system and internal requirements into reliable solutions. 
• Project Coordination: Assist Project Management in coordinating SCS through various project phases. 
• System Testing: Plan and participate in system tests. 
• Bid Preparation: Collaborate closely with sales and CS team during offer preparation. 
• Security Considerations: Integrate security aspects into all technical outputs. 
• Travel: Expect approximately 25 to 40 days of travel per year. 

What Siemens Offers You: 
• Development Opportunities: Personal and professional growth in a challenging international environment, and if you have the right background there could also be a possibility to have a Lead position. 
• Dynamic Environment: Be part of a growing function with a dynamic, informal, and inspiring working atmosphere. 
 
Qualifications: 
• Educational Background: Degree in electrical engineer or similar, but if you come from another industry or background but have experience with communication protocols, automation systems, etc., we will provide the necessary training to help you succeed in this role. 
• Experience: You are newly graduated and is interested in developing within this area or you have already a couple of years experience as a Substation Control Engineer or similar. 
• Technical Knowledge: Familiarity with communication protocols like: IEC 61850 and IEC 60870-5, automation systems, HMI systems. 
• Skills: Strong analytical and communication skills; fluent in spoken and written English. 
• Teamwork: Ability to achieve win/win solutions through stakeholder involvement and teamwork. 
• Hands-On Approach: Willingness to perform on-site configuration and testing; it is not just a desk job. 
• Security Clearance Requirement: Eligible for security clearance by the Danish Security and Intelligence Service (PET) 
• Driver's License: If you have a Danish driver's license it will be an advantage. 
• Advantage: Experience with Siemens Substation Control systems (SICAM PAS, SCC SICAM 8 series, SICAM SCC). 
 

We offer
You will be part of an open, informal and dynamic work environment where professional and personal development is high on the agenda. We offer you good career opportunities in an international context with exciting challenges as well as the opportunity for continuous competence development. 
We prioritize accountability for health and well-being of our employees and offer many employee benefits such as training facilities, company clubs and a stock program. In addition, we have favorable pension conditions with health insurance for you and your family.

About us
The Electrification & Automation Unit of Siemens provides a comprehensive range of electrification and automation solutions, boasting a significant presence in key geographical regions and vertical markets. Our offerings include products, systems and services tailored to facilitating the evolution of electrical networks through digitalization, innovation, and transformative change. Within an ever more digitally integrated landscape, we empower our customers to flourish and advance communities, all while actively contributing to our shared environmental goals. 
Together we create environments that care. 


Ready to create a better tomorrow with us?
If this might be something for you, then we encourage you to apply as soon as possible. We assess applications and invite candidates for interviews on an ongoing basis. 

Please note that the role is based on a local employment contract, meaning relocation support and expatriate benefits are not provided. Applicants should already reside in or be eligible to work in Denmark. 

We look forward to hearing from you!