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IT User Engagement Technician

ID de l'offre
499996
Publié depuis
23-Mar-2026
Organisation
Mobilité
Domaine d'activité
Technologies de l’information
Entreprise
Siemens Mobility d.o.o. Cerovac
Niveau d'expérience
Débutant
Type de poste
Temps plein
Modalités de travail
Au bureau / sur site uniquement
Type de contrat
Contrat à durée déterminée (CDD)
Lieu
  • Kragujevac - - Serbie
Your new field of activity – challenging and future-oriented

• IT equipment procurement and distribution
• Managing user accounts and onboarding packages
• Onsite support for employees with IT hardware (computers and smartphones) setup and troubleshooting
• Client installations
• End-user support for walk-ins
• Assisting employees with MS O365 topics and general IT inquiries

Your qualifications – solid and adequate

• Ongoing studies or a graduate degree in IT, business informatics, information security, or a related field at a university or university of applied sciences
• Proficiency in handling IT end-user hardware and software, including Windows 11, MS Office 365, Android, and iOS
• Strong knowledge of MS Office products (entire O365 suite, including Power BI, Power Automate, and PowerApps)
• Basic understanding of modern IT processes (e.g., ITIL)
• IT infrastructure and network knowledge
• Fluent in Serbian and English, both written and spoken

Other skills

• High reliability
• Strong communication and organizational skills
• Analytical and solution-oriented thinking
• Ability to work independently and as part of a team
• Proactive approach to problem-solving and continuous learning