Technical Support Engineer & Automation Specialist Internship (f/m/d)

ID da vaga

497097

Publicado desde

27-Feb-2026

Organização

Cybersecurity

Área de trabalho

Internal Services

Empresa

Siemens S.A.

Nível de experiência

Recém-formado/a

Anúncio da vaga

Tempo Integral

Modo de trabalho

Híbrido (remoto/escritório)

Tipo de contrato

Termo Certo

Localização

Alfragide - - Portugal

Create a better #TomorrowWithUs 🚀

At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world’s most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact.

Are you a student eager to kickstart your career in technical operations, process automation, and customer support? Do you enjoy solving problems, helping others, and are enthusiastic about automating repetitive tasks? We're looking for a motivated and enthusiastic Technical Support & Automation Specialist to join our team. This full-time role offers a unique blend of direct

customer interaction and hands-on experience in developing simple and effective software solutions, providing an excellent foundation for a career in technical operations, support, or software development.

What You'll Do:

• Technical Customer Support:

• Be the first point of contact for our customers, providing exceptional technical support for our secrets management solution.

• Troubleshoot and resolve customer issues, guiding them through solutions with clarity and patience. This may involve investigating software configurations, analyze log files, or reproduce issues.

• Document support interactions, solutions, and common issues to contribute to our knowledge base and improve customer selfservice.

• Collaborate with senior engineers and development teams to escalate complex problems and ensure timely resolution.

• Identify trends in customer inquiries to proactively suggest improvements to our products or support processes.

• Process Automation & Scripting:

• Develop and maintain automation scripts (primarily in Python) to streamline operational tasks, improve efficiency, and reduce manual effort across various internal processes.

• Build simple APIs or integrating existing tools to automate different workflows and system interactions.

• Monitor automated processes, identify bottlenecks, and resolve issues that arise.

• Contribute to the development of internal tools and utilities that enhance team productivity and service delivery.

• Learn and apply best practices for scripting, testing, and documentation to ensure robust and maintainable automation solutions.

What You'll Bring:

• Currently enrolled in a bachelor's or master's degree program in Computer Science, Information Technology, Engineering, or a related technical field.

• Strong problem-solving skills and a genuine desire to help others.

• Excellent written and verbal communication skills in English, with the ability to explain technical concepts clearly to non-technical users.

• Familiarity with at least one scripting language, preferably Python.

• A proactive attitude, eagerness to learn new technologies, and ability to work independently as well as part of a team.

• First experience with Git.

• Basic understanding of how APIs work.

• Prior experience in a technical support role is a plus.

• First experience with one or more AWS services is a plus.

Please attach your CV in English to your application.

#Siemens

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!

Detalhes da vaga