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Manager - Customer Service Cranes

職缺編號
493623
發布時間
29-一月-2026
組織
Digital Industries
工作領域
Customer Services
公司
Siemens Limited
經驗等級
高級專業人士
工作职位
全職
工作模式
僅辦公室/ 工地
工作性質
長期
地點
  • 塔那 - - 印度
Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close cooperation with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries.
We at Customer,Services team, are passionate about supporting our customers to become a digital enterprise, to be more sustainable, reliable, and competitive.
Siemens believes that profits and dividends have value, only if they are achieved under humane and safe working conditions. We are committed to strive towards achieving a culture of Zero Harm based on six guiding elements of our Environment, Health and Safety (EHS) Management system*. Siemens EHS Management system six guiding elements (1) Leadership & Commitment (2)Risk & Opportunity Management (3)Preventive Actions
(4) Contractor Management (5)Training (6) Continual Improvement.

About the job

Role: Manager - Service Development for Cranes
Base Location - Thane 
Employment type - Full time; Permanent 

Job will require travelling across PAN India. 

Pre- requisites:

1. BE/ Diploma in Electrical / Electronics or similar qualification

2.Good Knowledge on Low Voltage drives with engineering & commissioning / service exposure of 7+ years (for BE) / 10+ years (for Diploma) experience in drives. Know-how on Low voltage motors and PLC is expected.                                                                                

3. Application knowledge of Port and Industry Cranes i.e. RTG, STS, RMGC crane, EOT, Coil handling, Ladle crane etc. in commissioning and maintenance field is MUST.

4.Good communication skills & service attitude is important. 

5. Know how on Siemens Drives & PLC will be considered as additional benefit

Roles & Responsibilities:

1. Service Business Development for Cranes segment

2. Plan and visit customers to meet the Business target and support requirements of customers

2. Drive service business portfolios i.e. Contract, Retrofit, Digitalization, spares etc.

3. Service escalation support & resolution

4. Driving Digitalization and explore new service opportunities and business models

5. Study of Tender documents & Preparing Techno-commercial offers

6.  Collaboration with Regional Colleagues, Finance Colleagues, Business Units, HQ, Channel Partners, Vendors to meet targets and KPI's