Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

“We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where innovation thrives and every voice matters. Apply today and be part of shaping the future with us!”

Position Overview:

As a Service Sales Specialist for our Managed Inventory Contracts in the Spares Department Team of Siemens Mobility, your role is crucial in ensuring seamless customer experiences and driving business success. You'll need a unique blend of technical expertise, problem-solving skills, and exceptional communication abilities to effectively liaise between customers, vendors and Siemens' internal teams. Positioned at the forefront of customer interactions, this role serves as a key link between customers, vendors, and internal teams to ensure competitive pricing, optimized inventory availability, and high customer satisfaction. By providing timely and accurate support, resolving issues efficiently, and fostering strong relationships with customers, you play a vital part in maintaining Siemens' position as a trusted partner in the mobility industry. This position can be remote within the US.

What your day-to-day will look like:

• Act as a trusted partner to assigned customers, building strong, collaborative relationships through regular communication and joint planning.
• Work closely with customer stakeholders to understand operational goals, material usage patterns, and service expectations.
• Facilitate ongoing alignment meetings to review inventory performance, demand trends, and continuous improvement opportunities.
• Partner with customers to jointly define and adjust stocking strategies, service levels, and replenishment approaches as business needs evolve.
• Use data‑driven insights to demonstrate service performance, identify improvement areas, and recommend solutions that strengthen the partnership.
• Maintain a customer‑first approach focused on long‑term relationship growth rather than transactional interactions.
• Serve as a central point of coordination between the customer and internal teams to ensure transparent communication and timely issue resolution.
• Proactively identify and educate customers on available service options (e.g., expanded coverage, optimization services, obsolescence support, logistics enhancements) and how they support operational reliability.
• Contribute to continuous improvement initiatives focused on efficiency, margin optimization, and customer satisfaction.
• Prepare and manage sales proposals, quotations, customer orders, and contracts in compliance with company policies and customer requirements.
• Support customer meetings, roundtables, and ad hoc inquiries related to pricing, inventory, contracts, and order status
• Coordinate closely with warehouse, logistics, and shipping teams to support on-time material availability.
• Expedite urgent orders as needed and proactively follow up on delivery risks.

To thrive in this role, you have:

• High School Diploma / GED,
• Experience in aftermarket sales, spares, or service-based environments,
• Familiarity with Managed Inventory (VMI) or inventory-based service contracts,
• SAP Experience with Sales Distribution and Procurement Modules,
• Strongly demonstrated verbal and written communication skills to effectively engage with customers, vendors and internal partners,
• Ability to work independently with minimal direction,
• Excellent critical thinking and problem-solving abilities,
• Setting you apart from others would be prior Siemens Mobility aftermarket sales and spares experience.

Physical Demands

• Ability to work in a high stress, fast paced environment,
• Ability to travel up to 20% - to support customers or internal meetings.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1.
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

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