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Teamcenter NX with CAD Support Specialist

Job ID
496356
發布時間
20-二月-2026
組織
Foundational Technologies
工作領域
Information Technology
公司
Siemens S.R.L.
經驗等級
中級專業人士
工作职位
全職
工作模式
僅辦公室/ 工地
工作性質
長期
地點
  • Cluj-Napoca - - 羅馬尼亞
Teamcenter is the intelligent backbone of our innovation, connecting people, processes, and data across functional silos with a digital thread that drives efficiency and creativity. It's where the critical design data created in tools like Siemens NX CAD is managed, versioned, and collaborated upon. From its intuitive user interface, Teamcenter empowers our global teams to leverage their NX designs effectively, bringing groundbreaking products to life. Your expertise will directly enable our engineers and product developers to maximize the potential of both NX and Teamcenter, ensuring design integrity and accelerating product realization.
Your Impactful Role:
As our Teamcenter NX with CAD Support Specialist, you will be the go-to expert for our internal users, playing a critical role in maintaining the smooth operation and optimal integration of our Teamcenter environment with NX CAD. Your responsibilities will include:
• Being the Single Point of Contact (SPoC): You'll be the primary expert for incident management, providing swift and effective solutions for our Siemens Teamcenter and NX CAD users, specifically focusing on their integration.
• Proactive System Monitoring: Keep a watchful eye on various Siemens Teamcenter servers and their interaction with NX environments to identify and address potential issues before they impact our users' design work.
• Comprehensive Incident Management (Teamcenter & NX CAD Focus): Take ownership of incidents from creation to resolution, with a strong emphasis on CAD-related challenges:
o Documenting, categorizing, and meticulously processing all incoming user requests related to Teamcenter, NX, and their integration.
o Conducting thorough error analysis and implementing effective incident handling for issues such as CAD data management, assembly loading, drawing access, revision control, and workflow problems within Teamcenter.
o Collaborating with 2nd level support teams by accurately escalating and tracking unsolved issues that require deeper PLM or CAD-specific expertise.
• Exceptional Customer Communication: Provide regular status updates and clear, concise solutions for our users, ensuring a positive and informed experience, particularly when troubleshooting complex CAD-related scenarios.
• Diligent Logging and Tracking: Accurately log all incoming inquiries into our ticketing system, maintaining a clear record of support activities for both Teamcenter and NX CAD issues.
• End-to-End Responsibility: Own the incident lifecycle, from initial report to successful completion, ensuring user satisfaction and minimizing design downtime.
What You Bring to the Team:
We're looking for a proactive and detail-oriented individual with a deep passion for CAD technology, PLM, and customer success.
• Educational Background: A degree in Mechanical Engineering, Computer Science, Business Informatics, or a comparable qualification/training.
• Professional Experience: At least 2 years of hands-on professional experience in a support, IT, or design engineering role, with significant exposure to CAD software and PLM systems.
• CAD Expertise: Proven experience with Siemens NX CAD is highly preferred. Experience with other major CAD systems (e.g., SolidWorks, CATIA, Creo) combined with a strong willingness to learn NX will also be considered.
• PLM Knowledge: Solid understanding of Product Lifecycle Management (PLM) principles and practical experience with a PLM system, ideally Teamcenter.
• Language Proficiency: Excellent written and verbal communication skills in both German and English, enabling effective interaction with both business and technical stakeholders, including engineers and designers.
• Core Competencies: A strong work ethic, a collaborative team spirit, a customer-centric approach, and a proactive initiative to solve problems.
• Learning Agility: A demonstrated ability to quickly grasp new customer support processes, CAD methodologies, and PLM functionalities.
• Analytical Prowess: Strong analytical skills and a proven ability to diagnose and resolve complex technical issues related to CAD data, software configuration, and PLM integration.
• Communication & Collaboration: Excellent communication skills and a natural inclination to be a team player, capable of translating technical issues into understandable terms for various audiences.
• Self-Motivated: Proactive and self-motivated, with a drive to continuously improve and learn about the latest CAD and PLM advancements.
• Adaptability: Eagerness and ability to quickly learn and master Corporate, Division, and Facility-specific applications, technologies, and terminology, especially concerning CAD and PLM workflows.
• Bonus Points:
o Prior experience supporting customers with application software and hardware problems, particularly in a CAD/PLM context.
o Familiarity with CAD data migration, upgrade processes, or customization.
o Knowledge of scripting or automation related to CAD/PLM environments.
About us
We’re Siemens, a collection of great minds who are all making the future. You could be one of us!
Siemens is a global technology powerhouse that owns innovative solutions in the areas of electrification, automation and digitalization. Software and R&D play a crucial role in Siemens. In Brasov, Cluj-Napoca and Bucharest we have a competence center for research, software development, IT and engineering, which makes the company a major leader in vertical IT technologies.

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds