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Senior DevOps Engineer -Cloud Operations & 2nd Level Support (m/f/d)

Job ID
492560
Posted since
22-Jan-2026
Organization
Smart Infrastructure
Field of work
Research & Development
Company
Siemens S.A.
Experience level
Experienced Professional
Job type
Full-time
Work mode
Hybrid (Remote/Office)
Employment type
Permanent
Location(s)
  • Corroios - - Portugal
Create a better #TomorrowWithUs 🚀 

At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds. With over 300.000 of the world’s most forward-thinking minds and the power of a presence in more than 190 countries, we make a truly global impact. 

Siemens Smart Infrastructure relies on the combination of smart grids and smart buildings by combining physical solutions and digitalization in all areas of electrification and automation. Ingeniously it connects energy systems, buildings, and industries to improve the way we live and work through greater efficiency and sustainability. 

Siemens SI has its global headquarters in Switzerland with about 7,400 colleagues who are responsible for the solutions and services business. This makes Siemens SI the market leader in Europe. 

 

Are you ready to be part of the change? Come join us! ⭐ 


Your mission will be…  
  • Ensure day-to-day operations of SaaS applications run efficiently and reliably.
  • Develop and maintain runbooks, operational workflows, and escalation processes.
  • Deliver services aligned with SLAs and KPIs, monitoring performance metrics proactively.
  • Lead critical incident response, ensuring timely and clear communication to technical teams, management, and stakeholders.
  • Apply structured Root Cause Analysis (RCA) and postmortem processes to improve reliability.
  • Define and implement quality assurance processes for operational activities.
  • Continuously optimize workflows for scalability and resilience.


We are looking for someone with… 

Experience:
  • 3 to 5 years  in operating SaaS applications in cloud environments
Architecture & Technical Expertise:
  • Understand application and infrastructure architecture for complex, distributed systems.
  • Apply knowledge of microservices architecture and containerized environments to guide operations.
Technologies & Tools
  • AWS Services: ECS, EKS, RDS
  • Messaging & Streaming: Kafka, RabbitMQ
  • Microservices architecture
  • Version Control & CI/CD: GitLab, Pipelines
  • Monitoring & Observability tools (Datadog)
  • High-level understanding of Node.js, .NET, Python
Soft Skills
  • Business proficiency in English (mandatory)
  • Strong communication skills for diverse stakeholders during critical incidents
  • ITIL principles for incident, change, and problem management
  • Work closely with R&D teams to align operational practices with product architecture.
  • Create comprehensive documentation, including troubleshooting guides and escalation procedures.

What We Offer...

Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust. 
Flexibility that Works: Hybrid model, flexible hours, and a home office budget — because balance fuels performance. 
Health & Well-being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best. 
Grow Without Limits: Access world-class learning platforms, mentoring, and continuous development opportunities. 
Purpose & Perks: Contribute to sustainability and volunteer initiatives and enjoy partner discounts. 

 
Please attach your CV in English to your application. 

 
#Siemens  

Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!